In limited circumstances we offer a free pest control service, delivered by an approved contractor. This service is only available where the pest problem affects a shared communal area for properties such as flats, bedsits and maisonettes.
The type of pests that we can offer an eradication service for include the following:
- Rats
- Bees and wasps
- Squirrels
- Pigeons
- Other pests depending on their type and the circumstances
We do not provide a pest control service to tenants that live in houses or where the pest problem is confined to an individual flat, bedsit or maisonette.
Bed Bugs
Due to complex nature of bed bugs, and the significant risk of cross contamination to other properties, any flats or neighbouring properties that may have been affected may be surveyed by a pest contractor at a cost covered by NPH.
If a property is found to have bed bugs and the resident can afford treatment, they must arrange pest control themselves or ask NPH to do it and pay the cost. If the resident cannot afford treatment, NPH may help after checking their financial situation. This decision also depends on the risk of the infestation spreading to other homes.
If you are suffering from a pest problem, infestation or need further general advice then please contact us directly on 0300 330 7003.
Being a tenant
